Rental FAQs

General


Am I expected to clean up after my event?

Yes. You must place all garbage and recycling in designated waste containers and remove all rental event materials from the building concluding the event.

What happens if something of our guests is lost or stolen during the event?

The Theatre is not responsible for any lost or stolen items. Any items that are found after the event, are placed in our Lost and Found, located in our box office.

Is there a smoking area?

We are strictly a non-smoking facility. Any guests who wish to smoke must do so 15 feet from our buildings.

Will Lighthouse Festival Theatre help to promote my event?

Lighthouse Festival offers two promotional packages:  

Option 1: Free  

  • Event included in monthly email blasts for upcoming events  

Option 2: $300.00 

  • Event included in monthly email blasts for upcoming events
  • Three (3) social media posts from the Lighthouse Festival’s Facebook page; one (1) the month before the event, one (1) the week of the event, one (1) the day before the event.
  • Poster delivery for fifty (50) posters. Posters will be supplied by the renter.
Can I sell my merchandise in the lobby before, during intermission and after my show?

Yes. You must provide your own staff and float to sell merchandise. Do not ask Lighthouse Festival to sell your merchandise. Lighthouse Festival does not take a percentage of merchandise sales and is not responsible for the security of your merchandise.

Can I sell my own tickets?

The price to sell your event tickets is included in the rental fee. For your patrons to have access to all our box office services and to prevent over-selling, Lighthouse Festival must sell all tickets. No personal or other third-party sales are permitted.

I want to pull some audience members up on stage – can I do that?

We do not allow patrons up onto the stage in accordance with our health and safety protocols.

Is there anyone on site to help me with production issues?

Yes. Our House Technician will assist with all your concerns while on site.

Can I bring my own technician?

We encourage you to bring your own team, who will work with our technicians on site.

Does my rental include use of lights and sound?

Yes. Please refer to our rental pages for a full list of available equipment.

Port Colborne

Port Dover

Can I see your theatre before we book?

Yes. Please contact our Production Manager to arrange a walk-through. 

Do you provide Front of House staff to assist during our event?

Lighthouse Festival provides a Front of House Manager, ticket taker and ushers for your event.

Bar


Do you sell snacks?

Yes, we sell chips at the bar.

As a host, I would like to provide complimentary drinks to my guests. Is this an option?

Yes. There are certain LLBO restrictions, however, we encourage you to contact our Production Manager to make arrangements.

Can I request that the bar sell a certain wine, beer or cocktail for my event?

Our team will make every effort to accommodate special requests, and will advise you in advance of any concerns.

Can I bring my own alcohol?

No. This is a licensed venue and all product must be purchased through the theatre license.

I am hosting a fundraiser. Can I keep the bar sales from my event?

No. We can keep our rental fees reasonable by augmenting with bar sales.

Main Theatre – Port Colborne


How many levels are in the theatre?

The theatre is on one floor. Seats are available on the floor, as well as raised seats that require several steps up, and fully raised seating at the rear.

How many seats are in the theatre?

There are 228 seats in the theatre.

Where is the theatre located? Is there parking?

Our address is 296 Fielden Avenue, Port Colborne. The parking lot is accessed off Carter Street. There is also free street parking on Carter Street and Elgin Street.

Is the theatre accessible and AODA compliant?

Yes. Our staff is experienced in providing accessible customer service and our auditorium contains accessible seating.

Can my guests bring their drinks inside the theatre?

Yes. Drinks purchased from the Bar are allowed in the theatre.

What is the type and dimension of the stage?

Our auditorium includes a proscenium stage. It is 21′ wide, 16′ deep.

Main Theatre – Port Dover


How many levels are in the theatre?

There are two levels. The theatre main floor (orchestra and under balcony) seats 244. The balcony seats 103.

How many seats are in the theatre?

There are 347 seats in the theatre.

Does your elevator go to the balcony?

Yes. Our staff is experienced in providing accessible customer service, an elevator is available on our street level for access to the second floor. Our auditorium contains accessible seating as well as providing both surround sound and assistive listening devices.

Where is the theatre located? Is there parking?

Our address is 247 Main Street, Port Dover. Street parking is available all around the theatre, as well as a parking lot on St George Street.

Is the theatre accessible and AODA compliant?

Yes. Not only is our staff experienced in providing accessible customer service, an elevator is available on our street level for access to the second floor. Our auditorium contains accessible seating as well as providing both surround sound and assistive listening devices.

Can my guests bring their drinks inside the theatre?

Yes. Drinks purchased from the Long Bar are allowed in the theatre.

What is the type and dimension of the stage?

Our auditorium includes a proscenium stage. It is 38′ wide, 19′ deep with a proscenium opening of 23′