Rental FAQs

General


Am I expected to clean up after my event?

Yes! All decorations and food items must be removed at the end of your event.

What happens if something of our guests is lost or stolen during the event?

The Theatre is not responsible for any lost or stolen items. Any items are found after the event, are placed in our Lost and Found, located in our box office.

Is there a smoking area?

We are strictly a non-smoking facility. Any guests who wish to smoke must do so 15 feet from our buildings.

Will Lighthouse Festival Theatre help to promote my event?

All promotion and marketing is your responsibility. Your event will be listed on the Lighthouse Festival website, located on the Off Season Events page, with a link to our ticketing system as well as the option to link to your own site. If you would like assistance in distributing posters, this is available for an additional fee of $50.

Can I sell my merchandise in the lobby before, during intermission and after my show?

Yes you can, but you must provide someone responsible for the sale of your merchandise, Lighthouse will not be accountable for the sales or safety of merchandise. Please note that we do not take a commission on sales of merchandise.

Can I sell my own tickets?

The price to sell your event tickets is included in the rental fee. In order for your patrons to have access to all our box office services and to prevent over-selling, Lighthouse must sell all tickets.

I want to pull some audience members up on stage – can I do that?

We do not allow entrance to the stage from the audience during a performance, nor do we allow performers to go down into the audience during a performance due to sight line issues, and health and safety protocols. It is allowed if seating is limited to the main floor only (250 seats)

Is there anyone on site to help me with production issues?

Yes. Our House Technician will assist with all your concerns both prior to the event and while on site.

Can I bring my own technician?

We encourage you to bring your own team, who will work with our technicians on site.

Does my rental include use of lights and sound?

Yes. Please refer to our rental pages for a full list of available equipment.

Port Colborne

Port Dover

Can I see your theatre before we book?

Yes, of course. Please contact our Production Manager to arrange a walk through.

Do you provide Front of House staff to assist during our event?

Lighthouse Theatre provides a Front of House Manager, ticket taker and ushers for your event.

Bar


Do you sell snacks?

Yes, we sell chips at the bar.

As a host, I would like to provide complimentary drinks to my guests. Is this an option?

Yes. There are certain LLBO restrictions, however we encourage you to contact our Productions Manager to make arrangements.

Can I request that the bar sell a certain wine, beer or cocktail for my event?

Our team will make every effort to accommodate special requests, and will advise you in advance of any concerns.

Can I bring my own alcohol?

No. This is a licensed venue and all product must be purchased through the theatre license.

I am hosting a fundraiser. Can I keep the bar sales from my event?

No. We can keep our rental fees reasonable by augmenting with bar sales.

Main Theatre – Port Colborne


I am interested in renting your theatre. What do you have available?

The theatre is not available for rentals during the summer months. Theatre Rentals are accepted during the months of January, February, March, April, October and November.

How many levels are in the theatre?

The theatre is on one floor. Seats are available on the floor, as well as raised seats that require several steps up, and fully raised seating at the rear.

How many seats are in the theatre?

There are 216 seats in the theatre.

Where is the theatre located?

Our address is 296 Fielden Avenue, Port Colborne. If the theatre’s parking lot (access from Carter Street) is full there is plenty of free nearby street spots on Carter Street or behind the theatre on Elgin Street.

Is the theatre accessible and AODA compliant?

Yes. Not only is our staff experienced in providing accessible customer service and our auditorium contains accessible seating.

Can my guests bring their drinks inside the theatre house?

Yes. Drinks purchased from the Bar are allowed in the theatre.

What is the type and dimension of the stage?

Our auditorium includes a proscenium stage. It is 21′ wide, 16′ deep.

Main Theatre – Port Dover


I am interested in renting your theatre. What do you have available?

The theatre is not available for rentals during the summer months. Theatre Rentals are accepted during the months of January, February, March and October.

How many levels are in the theatre?

There are two levels. The theatre main floor (orchestra and under balcony) seats 250. The balcony seats 100.

How many seats are in the theatre?

There are 350 seats in the theatre.

Does your elevator go to the balcony?

Our elevator is accessed from street level, and exits at the Main Floor of the auditorium. There is a stairway to the balcony.

Where is the theatre located?

Our address is 247 Main Street, Port Dover. We are located in the middle of Port Dover, just look for the clock tower! Street parking is available, as well as a lot just a block from the theatre.

Is the theatre accessible and AODA compliant?

Yes. Not only is our staff experienced in providing accessible customer service, an elevator is available on our street level for access to the second floor. Our auditorium contains accessible seating as well as providing both surround sound and assistive listening devices.

Can my guests bring their drinks inside the theatre house?

Yes. Drinks purchased from the Long Bar are allowed in the theatre.

What is the type and dimension of the stage?

Our auditorium includes a proscenium stage. It is 38′ wide, 19′ deep with a proscenium opening of 23